Rolling The Dice: Are You Gambling Your Business on IT Support?

If you're concerned about the future of your business, here are five questions to ask about your current IT solutions...

• Is Your Security Strategy Up-To-Date?
  What is guarding your business against bad actors? Are you still solely relying on anti-virus software? Are you hoping your business is small enough to escape notice? Cybercrime is increasingly sophisticated and requires equally sophisticated defenses.
• Is Your IT Ready to Grow with Your Business?
  Business growth requires scalable IT solutions. Can your current IT infrastructure adapt to increasing demands without compromising performance or security? Or if your business is heavily seasonal, are you stuck paying for your peak infrastructure all year round?
• Are Your Data Backups Reliable?
  What would happen to your business if your contacts and calendar were wiped clean? Data loss can cripple your operations. Do you know what your backup solution is? When was the last time your backups were verified and tested?
• Are You Compliant with Industry Regulations?
  Non-compliance can lead to hefty fines and damage to your reputation. is your IT team informed about the hurdles in your industry - like HIPAA or PCI-DSS - and how to navigate them? Can they ensure your IT practices and data protection align with these standards?
• Do You Have a Qualified Third-Party Audit of Your Security Systems?
  Every security system is "fine" until it faces a determined threat, but there are always blind spots. The best IT and cybersecurity professionals will insist on period third-party audits and tests of the procedures and systems protecting your business to close vulnerabilities, understand risks, and stay one step ahead of cyber-criminals.

If you've said no to any of these questions or you can't get a straight answer, then you are gambling with your business. Thankfully we've put together an IT Buyers' Guide to help you find the right IT partner for your business and it's completely free.

• The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
• A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you'll learn what it is and why you need to avoid agreeing to it.
• Exclusions, hidden fees and other "gotcha" clauses IT companies put in their contracts that you DON'T want to agree to.
• How to make sure you know exactly what you're getting to avoid disappointment, frustration and added costs later on that you didn't anticipate.
• 20 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.